Cylinder Gas Ordering Procedures

• Available to University Park customers only.
• Compressed gases and related hardware are available from General Stores.

• Core Gases (i.e., listed in packet): 1-2 day delivery.
• Specialty Gas Cylinders: ten (10) business days, but depending on the type of gas ordered, may take 6 – 8 weeks; please plan accordingly.
• Specialty Gas Cylinder Mixture: most gases 10-15 business days, but depending on the mixture ordered, may take 6- 8 weeks; Contact General Stores for availability/lead-time, and please plan accordingly.
• Regulators/ Hardware (i.e., listed in packet): 1-2 weeks, if in stock. Contact General Stores for availability/lead time.
• All other equipment/ regulators/ hardware: Contact General Stores for availability/ lead time.

Make sure you disable pop-up blockers.

1. Go to the General Stores website at generalstores.psu.edu
2. Click on “Cylinder Gas” located toward the top/ middle of the home page and select “Order Cylinder Gas” or, under Quick Links, select “Online Gas Cylinder Order.
3. Complete the form online (all required fields) and click “Place Order” to submit the order to General Stores. You will receive an email confirmation of your order for your records.
4. The following information is required to place your order:
   • Cost Object (i.e., cost center, IO) and GL Account #.
   • Delivery Address - Room Number and Building.
   • Name (person using cylinders), Email Address, Telephone Number and Order Date.
   • Type of Gas, Quantity, Size of Cylinder and Vendor (i.e., select Rental or Penn State Owned).
   • Comments – i.e., additional information or instructions.
5. You will be prompted upon order completion to process an online return form; click “YES” and the online cylinder return form will appear (note – “make sure pop-up blocker is off”); complete the return form and submit; this will ensure that your cylinders are picked up/ returned in a timely manner to avoid further monthly rental charges.
6. It is highly recommended that someone be present to sign for gas cylinder deliveries. This allows us to record the signature and delivery electronically.
7. Once you submit your order, you will receive an email notification of your transaction for your records.

If no one is present, General Stores personnel will sign “NOP” (No One Present), and General Stores will not be responsible for the cylinders delivered.

General Stores does not accept the Penn State Purchasing Card for compressed gases.

To keep the “Cost Center” and “GL Account information” current, please contact Kim Bird at [email protected] with your changes.