Billing Process and Discrepancies

On the first working day of the month, a direct bill summary report is prepared for each budget and fund number. Please review the summary each month (or forward to the person responsible for your compressed gas cylinder program) for verification of the monthly charges.  Please contact Jan Foust at jqf4@psu.edu or 863-8287 with any questions concerning your monthly summary, account changes, transfers and closings.

Please note any discrepancies with your monthly bill summary must be reported to General Stores within 60 days of the order to receive a credit. General Stores will look into each discrepancy with the department to determine if a credit is warranted.